Conflict ManagementHow do you respond when you find yourself in a conflict? Is your response in a family situation different from your response at work? Do you sometimes find it necessary to confront others when you have a disagreement, or do you ignore or avoid the troublesome issue and hope it will go away? However you would answer these questions, nearly all of us could make use of additional skills for dealing positively with conflict. The Duel or Discussion program is designed to help learners develop and improve their conflict management skills, no matter what the situation. |
